A launch plan your team can run without extra overhead.

We handle the heavy lifting so your front desk stays focused on patients. Every launch is supported with a playbook, training, and ongoing support.

Collect phone scripts, staff preferences, and escalation contacts in a guided workshop.

We train front desk leads on how to review transcripts, edits, and escalation reports.

Live monitoring during the first week with a daily summary and rapid updates.

Launch checklist

Confirm voice scripts and escalation paths

Connect scheduling and calendar availability

Review compliance and privacy requirements

Align on success metrics and weekly reporting

Prepare staff for pilot window and feedback loop

Set backup coverage for high-volume times